Being good at Salesforce isn’t enough.
To be a strong consultant, you need to have skills in four main categories:
- Technical knowledge: of which Salesforce is just one aspect
- Personal skills: to know yourself and have good individual habits
- Interpersonal skills: to connect and build relationships with others
- Industry knowledge: to know general trends and common issues
These categories are subdivided into further elements, all of which are documented in the mind map below.
This map places Salesforce in its proper context: one of many. It also shows you why most of my emails are not specifically about Salesforce. There are so many other elements involved in being a “good enough” consultant.
I believe it’s important to see things from a holistic perspective, and then work down to the details. To see “the forest from the trees” perspective.
Not everything in this map can be taught, but being aware of them will guide you.
The takeaway
To be a good enough consultant, don’t just focus on one category of skills. Be aware of all the factors involved and nurture those as well.
