Your reputation as a Salesforce consultant is paramount. It takes years to build and can tumble within moments.

Given this critical importance, let’s take a closer look at it.

A good reputation includes (but is not limited to):

  • Reliability: consistently show up, being available, and helpful
  • Being easy to work with: keep a low ego, be positive and optimistic, and remove friction
  • Speaking the truth: be honest and fair about outcomes
  • Producing value: build high-quality projects and achieve your clients’ business goals
  • Good marketing: use wording that shows you know your client’s problems and that you say what you do and do what you say
  • Collecting social proof: collect client testimonials and give credit to your client, not yourself
  • Contributing to the community: answer community questions and present at in-person events to demonstrate expertise

The takeaway
Do these activities today, and again tomorrow. And keep doing it everyday.

You’ll know when you’ve achieved a good reputation when you walk into a room and people you’ve never met already have a good first impression of you.

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Salesforce