AI is awesome at many development tasks.

For example, I asked it to create Lightning Web Components (LWC) to replace old Aura components. The first version was 99% perfect. Super impressive.

Then I asked it to restructure the LWC so that fields and buttons appear on the same line. This is because the LWC will be used by users on tablets, and space is important.

The 1st version was crap. So was the 2nd version, and the 3rd.

I even prompted one AI, “Using Salesforce SLDS and UX principles, what’s the best way to display… (with some more details).”

Then I fed this answer into another AI that actually wrote the LWC. The results were craptastic.

The lesson is AI doesn’t know what good UX is. This makes sense because UX is the intersection of human psychology and technology. AI understands the technology part but still fails at the psychology part.

The takeaway
To be a “good enough” consultant, you need to understand UX principles. You cannot rely on AI for this (at least for now).

Category:
Salesforce