Salesforce recently added a disturbing new feature. And the news is causing quite a splash.
By default, your org currently sends your customer data to Salesforce so they can train their AI models.
You can opt-out of this feature by navigating to Setup > Einstein > Opt Out of Customer Data Access, and toggling the checkbox to Off.
This applies to production and sandboxes, but not development orgs.
I highly recommend doing this now.
The takeaway
I believe it’s unethical to quietly roll out a feature that allows Salesforce to access your data. This must violate privacy laws in some countries.
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Salesforce