AI has become a daily part of our lives. It’s hard not to hear about it everyday. From next generation text responses to new video capabilities.
People also keep talking about the jobs it’ll take from us. When we initially thought about advances in technology, we imagined the blue-collared jobs would fall first. Boy, were we wrong. Most of those careers are safe for the time being.
A recent joke provoked an interesting perspective: “Do you know what is the biggest problem with AI? Wrong direction. I want an AI to do my laundry and dishes so I can do art and writing. I don’t want an AI to do my art and writing so that I can do the laundry and dishes.”
Jokes aside, are you concerned that AI will soon take your job?
I’m not.
Why? Because most of my time involves listening to people, trying to understand their problems, and then resolving them. Actively listening, being empathic, and being supportive are still being done by a human being.
The takeaway
As you’re gaining experience with the Salesforce platform, be sure to equally learn “soft skills”. These are the skills that will be replaced by AI last.