The sprint is complete and you’ve delivered several user stories and points. Yay to the team for their accomplishments. Now it’s time to show off their hard work.
As a Salesforce consultant, it may very well be your responsibility to demo this work.
Here are a few tips for your consideration:
- Don’t ever take credit for the work, unless you actually delivered everything. It’s more honest and generous of you to give credit where credit is due. Thank the development team for their dedication and hard work.
- Make sure the demo is recorded. Not everyone will be able to attend at the same time, so recording the conversation will make sure others can benefit from it.
- Be sure you listen to and record client feedback. This is one of the most valuable sources of information, and you don’t want to miss it.
- Understand that the client may be confused by your presentation. What they expected and what they are witnessing in the demo may not be fully aligned. This is normal. Be considerate of this fact and be open to it.
- Make sure the client understands what was delivered. This is not about blasting through a list of user stories and leaving everyone in the dust. Make sure there are pauses between moments, and explicitly ask for comments or questions.
The takeaway
Client demos is one of the most important moments in a project. It’s a time in which the client can ask questions, clarify requirements, or reject what was delivered.
Also, don’t take anything personally. Instead use their feedback as source material for the next sprint.
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Salesforce