What AI should NOT replace, at least not yet

With each passing week, AI gets smarter and smarter.

Apex coding, formula building, general searching, and troubleshooting are currently well positioned to be completely superseded by AI.

However there’s one important thing that hasn’t been replaced just yet; your humanity.

As a Salesforce consultant, your career isn’t completely technical.… Read the rest

A more integrated case for AI and Salesforce

The recent examples provided on using AI and Salesforce are disconnected.

That is, you need to do something in Salesforce, so you provide all relevant information to an AI. It gives you an answer, and you implement it. But the AI doesn’t “see” your Salesforce instance and understand the entire context.… Read the rest

Another everyday use case for AI: search

Years ago, Google became a household name. It started as a noun and turned into a verb. You “googled” something when you wanted to search for it on the internet.

Fun fact #1: Google’s name comes from the word “googol”, which is the number 1 followed by 100 zeros
Fun fact #2: I used AI for this fact, not Google

Today, AI is overtaking, or already has overtaken, google searches.… Read the rest

Common, everyday use cases for AI

Aside from writing apex code, AI can be a helpful tool for Salesforce consultants.

Here are a few for your consideration:

Field labels
If you’re ever struggling to come up with a concise name for a field, AI can help.

For example, in a current project in which users complete a form, the answers need to be saved in fields.… Read the rest

Using AI for first drafts

While AI may not be a full replacement of a good developer, it can still help in some instances.

Using the prompt, “Write a Salesforce LWC that allows users to edit a field”, Gemini Pro actually built a working lightning web component (LWC).… Read the rest

Using AI as an apex developer

You may not have known this, but in a previous life, I was a software developer.

It’s been years since I’ve developed, so I’m not an expert in apex. There are far too many awesome developers out there, and I lean on them for help.… Read the rest

AI-first products?

While at DreamOle last week, a term was used that I’ve never heard before. To paraphrase, the person said, “Product owners want AI-first products”.

There are several prominent “first” terms.

For example, the term “mobile-first products” is familiar to most. If not, at a certain moment in the past, there was a big shift to ensure all new websites and applications were responsive.… Read the rest

When will AI replace developers?

There’s more and more chatter about AI replacing developers. Mark Zuckerberg talks about it often these days, and even Marc Benioff has made more than a few comments about it.

While it’s hard to predict the near future, I’m pretty sure about the state of AI today.… Read the rest

Salesforce as an AI company

If you haven’t already noticed, Salesforce is really pushing their AI advancements.

Like really pushing.

I believe they started labelling last year’s Dreamforce (their annual conference in San Francisco) as the “largest AI event in the world”. This year was no different.… Read the rest

Are you concerned about AI?

AI has become a daily part of our lives. It’s hard not to hear about it everyday. From next generation text responses to new video capabilities.

People also keep talking about the jobs it’ll take from us. When we initially thought about advances in technology, we imagined the blue-collared jobs would fall first.… Read the rest

Salesforce’s Einstein GPT – Put the AI to work

By now, most of you are aware that TrailblazerDX 2023 is currently underway. This three day conference focuses on Salesforce technical developments. The target audience are developers and architects, although all disciplines can benefit from learning what the “shiny new tools” look like.… Read the rest