In initial sales calls with potential clients, there are many threads to observe and ask questions about.
Most Salesforce consultants have a checklist of questions such as:
- Tell me about your business
- What are your current Salesforce challenges?
- What are your business goals?
- What currently prevents you from achieving these goals?
And so on.
These are great, but you also need to focus on something that’s very important: building trust.
Even when you’re extremely well known with a good reputation, you are building a new relationship between people who haven’t worked together in the past.
And one of the questions that in the back of your potential client’s mind is, “Can I trust this person (team)?”
So how can you build trust? Here are 3 ways:
The takeaway
In some ways, we are all salespeople. We are selling our services, our authority, and our way of working. Be sure to also sell your trust.
Category:
Salesforce