Yesterday, Salesforce announced Agentforce 360. It’s the fourth iteration of Agentforce, and rather than simply call it Agentforce 4, they went with the word “360”.
It’s a huge announcement, and you can read more about it in Salesforce’s Ben article.
There are now some new features that include the word “360”. This includes Data 360, previously called “Data Cloud”, previously called “Salesforce Genie”.
And there is a plethora of new features that includes the word “Agentforce”. Heck, I wouldn’t be surprised if Salesforce changes all of their products to include “Agentforce” (“Agentforce Sales Cloud”, “Agentforce Slack”, etc.)
Salesforce is all in with Agentforce. They are pushing it so hard that it’s even apparent when building flows.
When editing a Decision element in flows, you see this lovely widget:
It occupies significant real estate on your screen and there’s no way to minimize or remove it.
The takeaway
Are you enjoying our new Agentforce world?