Are you a 7x Salesforce Certified Consultant?

There’s a trend on LinkedIn where people put the number of Salesforce certifications in their headline. It’s usually the leading word, and sometimes it’s the only thing in their headline.

Something like “7x Salesforce Certified”.

Do you realize this headline doesn’t actually say anything?Read the rest

My toolkit of commonly used Salesforce tools

People often ask me what are the most common apps/tools/websites I use while implementing a project.

Here is a list of several free resources I use on a regular basis:

1. Declarative Lookup Rollup Summaries (DLRS)

What it does:
– Allows you to declaratively create rollups using lookup relationships (which is not possible natively)
– You can add filter criteria
– It can perform operations as first, last, min, max, count, and concatenate
-These rollups can be executed in real-time or scheduled
– FYI, I call it “Dolores”

2.… Read the rest

Are state and country picklists good enough?

I’m helping a client using Salesforce integrate with their website.

Most of their customers are from the US or Canada, but we need to support all countries. So enabling State and Country picklists in Salesforce seemed like a no-brainer.

(Note: In case you don’t know Salesforce well, enabling this feature changes the fields “Country” and “State” from a text field to a picklist.… Read the rest

Do you want fries with that?

I just finished a Slack conversation with a nonprofit client.

The conversation started because I recently implemented a nightly batch job that automatically generated tax receipts for their donors. This is what she requested.

Her exact words were, “Do you think we could automate the tax receipts when a donation from an individual (over $20) comes in through the website?”… Read the rest