I was recently on the Mission: Impact podcast with Carol Hamilton. The topic was, “Finding the right CRM for your nonprofit organization”.
This may sound odd coming from a Salesforce Architect, but I don’t believe Salesforce is the right choice for all organizations. This is especially true of nonprofits, where each dollar must be spent wisely.
So the conversation was about general CRM features. Since my expertise is nonprofits, the conversation had them in mind as the end client.
We also discussed
- Benefits and challenges of using a CRM
- Leveraging CRM for effective communication
- Integration and AI in nonprofit CRMs
- Challenges with CRM adoption
If you’re interested, you can listen to our conversation at Finding the right CRM for your nonprofit organization with Alexander Lapa.
By the way, to see all podcasts and web shows where I was the guest speaker, visit In the Media.
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